New Patients – Frisco Petcare

We're Glad You Found Us

Whether you've just moved to the Frisco area, are looking for a new veterinarian, or are bringing home your first pet, we're here to make the transition easy.

At Frisco Petcare, your first wellness exam is complimentary. We want you to experience our clinic, meet our veterinarian, and feel confident that your pet is in good hands before committing to anything.

Our team uses gentle handling techniques, which means we prioritize your pet's comfort and emotional wellbeing at every step. Nervous pets are welcome here -- we have separate waiting areas for cats, calming pheromone diffusers in every room, and a patient, gentle approach.

Schedule Your First Visit Call (469) 555-0199

Veterinarian examining a dog at Frisco Petcare

What to Bring to Your First Visit

Being prepared helps us give your pet the best possible care from day one

Previous Medical Records

If your pet has been seen by another veterinarian, please bring or have their records transferred to us. This includes visit summaries, lab results, and surgical history. You can email records to records@friscopetcare.com ahead of time.

Vaccination History

Bring documentation of your pet's current vaccinations. This helps us avoid unnecessary re-vaccination and ensures your pet stays on the right schedule. If you don't have records, no worries -- we can run titer tests if needed.

Current Medications

Bring a list of any medications, supplements, flea/tick prevention, or heartworm preventives your pet is currently taking. Include dosages and frequency if possible. You can also bring the bottles or packaging.

Insurance Information

If your pet has insurance, bring your policy information. We accept all major pet insurance providers and can help with claims documentation.

Your First Visit: What to Expect

A step-by-step walkthrough of your initial appointment

1

Check-In & Paperwork

Arrive 10-15 minutes early to complete a brief new patient form. You can also fill out our form online ahead of time to save time. Our front desk team will get you settled in a clean, comfortable exam room. Dogs and cats have separate waiting areas to reduce stress.

2

Meet Your Veterinarian

Your vet will introduce themselves and spend time getting to know both you and your pet. We'll ask about your pet's history, daily routine, diet, behavior, and any concerns you have. This is a conversation, not a rushed exam -- we want to understand the full picture.

3

Nose-to-Tail Exam

Using gentle handling techniques, your vet will perform a comprehensive physical examination: eyes, ears, mouth, teeth, skin, coat, heart, lungs, abdomen, joints, and weight. We'll share our findings with you in plain language as we go, and you're welcome to ask questions at any time.

4

Discuss a Care Plan

Based on the exam findings, your pet's age, breed, and lifestyle, we'll recommend a personalized care plan. This may include vaccinations, bloodwork, dental care, nutrition guidance, or parasite prevention. We'll explain what's recommended, why it matters, and what the costs are -- before we do anything. No pressure, no upselling.

5

Checkout & Next Steps

At checkout, we'll schedule any follow-up appointments, provide take-home instructions, and answer any remaining questions. You'll leave with a clear understanding of your pet's health and next steps.

Register as a New Patient

Save time at your first visit by filling out our new patient form online. You can also call or email us with any questions before your appointment.

Owner Information

First Name *

Last Name *

Email *

Phone *

Pet Information

Pet Name *

Species *

Breed

Age

Sex

Weight (approximate)

Medical History

Is your pet currently on any medications?

Known allergies

Vaccination status

Previous veterinarian (if transferring care)

Appointment Details

Reason for Visit *

Preferred Date *

Preferred Time

Is this your first visit?

Describe your pet's symptoms or concerns

New Patient FAQs

Is the first exam really free?

Yes. Your pet's first wellness exam at Frisco Petcare is complimentary for all new clients. Additional services like vaccinations, bloodwork, or treatments are charged at our regular affordable rates.

How long is the first appointment?

Plan for about 45-60 minutes for your first visit. This gives us time to review records, do a thorough exam, and discuss a care plan without feeling rushed.

Should I bring my pet on a leash or in a carrier?

Dogs should be on a leash, and cats should be in a carrier. If your cat doesn't have a carrier, please let us know when you arrive and we'll bring you directly to an exam room. We have separate entrances and waiting areas for cats and dogs.

My pet is anxious at the vet. What can I do?

You're in the right place! Bring your pet's favorite treats and a familiar blanket. Avoid feeding a large meal before the visit. We may also recommend calming supplements. Our team is trained to work with nervous pets and we'll go at their pace.

Do you see emergency cases?

We handle urgent care during business hours and will always prioritize sick or injured pets. For after-hours emergencies, we refer to DFW Emergency Veterinary Hospital at (972) 555-0199.

Welcome, New Patients